Additional Information on our Delivery Services

During the checkout process, you can choose standard delivery, Christmas delivery (October to December) or pay for upgraded premium delivery services. The standard delivery services do not offer a specific day for delivery, but they will be despatched on a next day delivery service. And for free Christmas delivery, we secure your hamper and delivery slot for pre-Christmas delivery (again a specific date cannot be given).


Delivery will be prepared and despatched from headquarters in Oxfordshire to reach the recipient on the day requested. Occasionally, the delivery may be made on the day before or the day after and, whilst we do everything we can to prevent this, conditions outside of our control could result in the delivery date may be missed.

We are proud to say that we have a very high success rate in achieving delivery on customer's preferred dates. If your item must arrive by a specific date, we would suggest you order and select a date the day before, in order to allow for any delays that may occur or the recipient not being home when the delivery is attempted. Because we know you can’t always check with them if you’re trying to coordinate a surprise!

We’re sorry to say that, due to their location, the following postcodes are not available for the premium upgraded delivery service: KA27–KA28, KW1-KW17, PA20-PA49, PA60-PA80, PH19-PH26, PH30-PH44, PH49-PH50, ZE1-ZE99, IM1-IM99, PO30-PO41, TR21-TR25, IV63, IV36-IV56, IV1-IV32, HS1-HS99, AB1-AB56, GY, JE, BT1-BT99.


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