Contact support

Our customer care team are here to help with any query you may have before, during and after purchase.


When your order has been picked, packed and despatched, you will receive an email with your order tracking details so you can monitor your hampers movements with the couriers every step of the way.


If you have any trouble locating your dispatch email, please check your junk/spam just to be sure! 


Our usual office hours:

Monday - Friday, 9am - 5pm GMT

Saturday 9am - 1pm GMT 

Please note Bank holidays may change our opening hours and delivery days.


If you require further assistance, please feel free to email us at or use our Livechat within our opening hours to speak to one of our advisors in the customer care team.

You can find the Livechat widget at the bottom right of the website page.


Outside of office hours, please email us at

Alternatively, we are available on our phone lines during our office hours, our number is 01235 833732.

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