We understand that sometimes the gift purchased for whatever reason is not right, so if you are not happy with the product received and would like to return the item, you can do so within 14 days of delivery, either for a refund or replacement, providing the hamper is unopened and in the original condition. If the hamper contains bespoke items or fresh products like cheese, cream, scones etc., unfortunately this cannot be returned.
To return an item, contact customer care at help@hampers.com or for more information please see our terms and conditions.