Can I amend my order after placing it?

Due to a high volume of Christmas orders at this time of year, orders are being processed quickly, therefore unfortunately amendments may not always be possible. 

If you made a mistake when placing your order, there may be an opportunity to amend the order up to 15 minutes after the order was placed, before the label gets printed for despatch. Contact us at with your order number and the amendment you need, so we may be able to assist you. We are open to support 9am - 6pm UK time, Monday- Friday. 

We will do our best to amend the order, however, if it has already been passed to the warehouse which is usually within 15 minutes, then it cannot be amended, unfortunately.

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