Can I cancel my order?

If you would like to cancel your order, there may be an opportunity to do so, up to 15 minutes after the order was placed. Contact us at help@hampers.com with your cancellation request and your order number as soon as possible!

We will do our best to cancel the order, however, if it has already been passed to the warehouse usually within 15 minutes, then it can only be returned once delivered, through our returns procedure. Please be aware that any hampers including perishable items may not be collected after delivery. We ask that if your order could not be cancelled and you do not wish for your order to be delivered, please ask your recipient to refuse the delivery! 


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